Returns & Exchanges
At Pickleball Paddles US, we want you to be completely satisfied with your gear; if your paddle doesn't improve your game, you can return it within 30 days for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Paddle
Securely place the paddle in its original packaging, ensuring all protective covers and accessories are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new paddle within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing